Before posting here we would like you to these solutions first as they solve most issues people will have.
1. Delete the aircraft and any REP_ASDG files in the in the X-Plane 11\Output\preferences folder
2. Remove everything from your X-Plane 11\Resources\plugins folder
3. Use 7zip to decompress the zip file http://www.7-zip.org/download.html
4. Make sure you have these Microsoft C++ Run-times installed
MS C++ 2010
MS C++ 2013
If you are still having issue please submit a ticket at https://www.aerosimulations.com/support-portal/
And please include the log.txt file found in your X-plane root directory!